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Hidden Gems: Meet Margaret Cusack & Brittany Frantz of Healthcare at the Grove

Today we’d like to introduce you to Margaret Cusack & Brittany Frantz.  

Hi Margaret & Brittany, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Megan -My Grandma Jean always wanted me to be a “doctor that takes care of old people”. I wanted to be a “nurse”. For me, and even as a child, nursing was so much more rewarding. We got to sit, and hold hands, and really talk about what was going on. The {doctor} was always in and out of the room. I went to nursing school and received scholarships for my grades. I worked my way through all of my programs, while I went to school. I worked nights then and took classes during the day. I moved to Texas in 2002 and worked as a labor & delivery nurse while I went to school. At that time, a person had to have five years of nursing experience before applying to a Master’s Program. Luckily, I was accepted at several Master’s Programs and settled in with Texas Woman’s University. I graduated with a Master’s of Science in Nursing in December of 2006. Since then, I have worked in various environments, such as Urgent Care, correctional care, and family practice. 

Brittany – In high school I was involved in a medical emergency involving one of my younger brothers. The ability to help in the situation and be part of why my brother was ok was the driving force behind my desire to pursue a career in medicine. I have always been passionate about health and wellness and try to lead a lifestyle that reflects that. It has been well demonstrated that prevention is the most cost-effective form of medicine, yet we are in a country that has one of the most expensive healthcare systems in the world and it does not lead to healthier people. I have always questioned why we do things, as a child this was to the annoyance of my parents and teachers. As an adult this allowed me to not get stuck in the rut of conforming to the status quo. I chose nursing because the concept of looking at the person as a whole as well as part of a larger community was something that resonated with me. This connected mindset is what I believe has allowed me to be successful so far in my career. I had a mentor once who asked me what I loved about my patients I cared for post-heart transplant. I enjoyed getting to know them and their families, the education that went along with how to manage their new hearts, as well as helping them get healthy. He said one of the most impactful things to me which was “Wouldn’t you like to do that before they got sick?”. This led my charge in why I found primary care the most impactful place to make a difference. 

We all face challenges, but looking back would you describe it as a relatively smooth road?
There is a new obstacle every day, especially as an independent practice and nurse practitioner. The list of obstacles is endless, but we are grateful for our team and mentors that help us to navigate each one. We find three things as the recipe to help manage each of these obstacles, endurance, critical thinking, and a good support system. 

Appreciate you sharing that. What should we know about Healthcare at the Grove?
We decided to open Healthcare at the Grove with the desire to “do healthcare differently”. We pride ourselves in giving quality, individualized, personal, and holistic care. We recognize that the patient sitting across us is a member of a family and community. Our goal is to make sure that the patient is well in every aspect of their lives (physical, mental, emotional) and is able to participate to their desired level without limitations within their family and community. 

Healthcare at the Grove prides itself on quality, individualized care. We do our best to run on time, as we realize that the patients’ time is just as valuable as the provider’s time. We try to spend as much time as the patient needs on issues that are important to them. Each patient is a valuable individual, and not a number. 

We offer a wide spectrum of services. We will see a sick patient at any age but will see any patient for a well exam beginning at age 2. We offer traditional office services (sick visits, treatment for chronic conditions such as diabetes, hypertension, or high cholesterol), as well as well visits (including pap smears) with a full laboratory and vaccinations available on site. We have the ability to perform IV hydration on-site for ill patients, as well as for prevention. 

We are proud to offer specialized cosmetic services that include various injectables (Dysport, Restalyn, Botox, etc.) through our licensed Nurse Practitioner and LVN. We will soon be offering laser hair removal at our location. 

Healthcare at the Grove offers obesity counseling as well as medications for weight loss, bio-identical hormone therapy, specialized IVs, and skinny shots. 

How do you define success?
To us, our success is defined by creating an environment that people can come to truly feel cared for. We believe that connection matters and that education and compassion are the keys to connection. We wish to create a network of resources for the community to help streamline patient care and simplify the healthcare system. We look to be partners with patients to help them make the best and most affordable options for their healthcare needs. Our ultimate success would be creating a standard of health care that truly helps to minimize health disparities not just treat them. 

Contact Info:


Image Credits

Germaine Vlok photography

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