Today we’d like to introduce you to Michael Wilson.
Michael, please share your story with us. How did you get to where you are today?
My journey started back in 2004, at the age of 18 years old. I started out operating my family’s tax practice in South California. They were working in their business not on it and I could see, even at that young age, how they could do things better to be more efficient and more profitable. I guess you can say that the experience gave me the entrepreneur bug and set me on the path to Processology — my current business.
I decided to take the leap and start my own tax company in 2008. From there, I went on to start businesses in industries like accounting, government services, lending, and consulting — all with an eye towards more efficiency and profitability and better customer service.
All of the companies I was involved with prepared me for the journey I am on now with my company Processology. I saw a common flaw in the way companies operate —a disconnection. Processology is all about helping companies untangle the way they work so that they can scale and innovate.
We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
I don’t know too many people that have had a smooth road when it comes to entrepreneurship. As a matter of fact, I don’t know any business owners that had a smooth path! I believe we all have a path that prepares us with the tools and mindset needed to realize our vision. For me, it was one challenge after the other. Until I discovered how critical strategic processes were to the success of my business, it was a hard ride. I had days where I felt like giving up, but I knew deep down that I would not feel fulfilled doing anything else. I also knew that this was my path. During my journey, I learned that the key to being happy as an entrepreneur meant falling in love with the process itself.
So let’s switch gears a bit and go into the Processology story. Tell us more about the business.
I founded Processology in 2018. In-a-nutshell, we offer operational strategy consulting with a focus on Business Process Improvement.
At our core, we help our clients lead major change projects by working on the full change lifecycle, from strategy to implementation. These projects are driven by symptoms of operational disease, inefficiencies, redundancies, etc..
We focus on every area of business from an operational standpoint.
Unlike traditional management consulting firms who tell you what to do, we help organizations make the changes we recommend.
We offer a holistic approach by extracting information from a company’s internal teams, customers, and vendors to ensure we get the hidden gold. By doing so, we can make real changes and untangle the company.
We pride ourselves on taking the extra step to do a deep dive into our client’s processes, allowing us to become intimate with your business. Ultimately, this allows us to offer innovative solutions ahead of the curve.
What are your plans for the future? What are you looking forward to or planning for – any big changes?
We have a focused goal of helping companies untangle the processes that run their businesses. We know that focusing on that aspect of their business will deliver the results they want — more profit, higher employee retention, more free time, more efficiency and more success. With that focus and the right approach, we’ll position ourselves as the leading authority in business process improvement and we’ll continue growing Processology.
We also plan to launch new resources to help businesses that are new explorers of business process improvement practices. We’re working on e-books, podcasts, webinars, and even live events.
Mariah Jackson, Madeline Faye