Today we’d like to introduce you to Helio E. Garza Del Bosque.
Thanks for sharing your story with us Helio. So, let’s start at the beginning and we can move on from there.
It all began back in 2008 when I was a Senior in High School. For several years my parents worked in the hospitality industry with different staffing agencies. I used to go with them for two reasons, one to make money and two to learn about the industry since I was always interested in hotels and how they operate. Later, my father opened his own staffing firm where I was able to learn more about the details regarding operations for a staffing agency. After gaining management experience while working closely with my Dad, I received a job offer as a Catering Director for a restaurant chain that owns 7 Locations in Dallas/Fort Worth. The company expanded and opened a wedding venue which I assisted in the overall opening, from the structural process to creating contracts and bringing in business. After several years of working over seven hundred events, I realized that I had a strong passion for the event and wedding industry. Hence, I decided to attend the University of Texas in Arlington to obtain my Wedding and Event Planning Certification. As I continued working mainly in the wedding industry for a small business, I had a large curiosity for what it would be like to work within the hotel industry. I came across a great opportunity to work as a Banquet Manager for a Marriott Hotel. This is where I was able to learn about the big leagues within the industry. After learning as much as I could I wanted to learn more, so I moved to the Four Seasons Resorts, where I learned how to provide the most luxurious experiences. While working for several prestigious hotel chains and working beside different staffing agencies, I always felt that I could provide a much better service to hotels if I were the trainer behind the scenes and this where it started.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
I believe no business has a smooth road in the beginning, definitely not ours. Sometimes creating something that you believe will work is all you need. You must believe in yourself. Negativity will always be around, but we need to live with it and learn to take the positive from it. At the beginning knocking on doors and cold calling resulted in 99% “no thank you,” it was tough, but there is nothing someone can say or do for me to quit. I believe the only failure there is, is when you give up. Now, we hardly do marketing and most of our business has been word of mouth and referrals. People may say that this industry is a headache, but fortunately, we don’t see it that way, any person you ask within the industry can tell you the number of hours we work. There are weeks where I do over 80 hours, I may not have to work the hours I do, but I honestly love the industry and there are sacrifices we sometimes have to make. We have had our ups and downs since we started, but nothing compares to the crisis most businesses are experiencing with COVID-19, 26 events canceled in two months has made a huge impact, we are thankful that we are nowhere near shutting down, but the struggle is very real. This situation has opened our eyes and we value what we have. We will definitely come out stronger and continue to strive to provide the high end services our customers deserve.
Please tell us about your company.
We are a Hospitality Staffing Agency providing quality, experienced and dedicated personnel who deliver exceptional service. We provide Hotels and Wedding Venues with staff to fulfill any position necessary, from temp labor to direct hire at the highest standard. We specialize in the Food & Beverage section, Banquet Set-Up and we also have staff for other departments. Our company is known for our integrity and communication skills, from the initial meeting we will provide suggestions to fulfill your event needs. Our goal is to deliver smooth service while giving you peace of mind.
I am personally proud of how the idea and dream to create a company has to lead us to being able to employ over 200 associates. It has been a beautiful thing to watch them grow within the industry.
There are hundreds of companies proving the same service we do, but we feel that we stand out in our field. We always strive to be the best. Several factors lead me to believe that personality and character set you apart from the rest. I don’t present myself as the owner; honestly, I rarely mention it. My title is Sales Consultant, I love finding new business and selling our services. I feel that no one can sell a product better than the guy that is full of passion. After working for several hotels and a wedding venue, I know exactly what our customer’s expectations are. We know the industry very well and we don’t stop learning from it. I love being present in the majority of our events to make sure everything is running smoothly. My wife calls me workaholic lol.
Is there a characteristic or quality that you feel is essential to success?
Executing the ideas is one of the many keys to success, what I mean by this is, is that there is no point in just having it in your head and not doing anything with it, sometimes you have to take the risk. Delivering what we promise is something that has helped us become very successful. Building trust and creating a great relationship with your clients is something you earned and is not given.
We believe that consistency & communication are most important, as leaders we are responsible for overseeing that this is happening at all times, making sure we are always doing things right and still going above and beyond.
Appreciating and valuing our team every time we can is something that has allowed us to make it this far. We stand and believe that if we take care of your employees, our employees will take care of our guests. “Always remember who you are, where you came from and treat everyone the same way you want to be treated”, those were my mom’s words, that I will not forget. I want to share a message that I learned on a podcast with Tony Robbins & Pitbull regarding the word SUCCESS in three different categories. Succeed is making it. Success is how do you maintain it. Successful is when you understand what it is to succeed and to success.
Contact Info:
- Address: 1925 E. Belt Line Rd. Suite 418
Carrollton, TX 75006 - Website: www.214Staffing.com
- Phone: 4699521922
- Email: hgarza@214staffing.com
- Instagram: https://www.instagram.com/214staffingco/
- Facebook: https://www.facebook.com/214StaffingCo/
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