Today we’d like to introduce you to William & Necole Daughtry.
Hi William & Necole, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstories.
Our story started November 2018, after seven weeks of dating we arranged and catered our own wedding, which still stands as the most beautiful experience we’ve ever created. Shortly after our wedding we took our first trip to Memphis and had the pleasure of staying in a vacation rental centrally located in the heart of the city. For the next two years, we would travel to over 23 different cities from New York City to Catalina Island. After our first anniversary, we redesigned our home, remodeling everything from the ceiling to the new hardwood floors. Still adventurous we would diligently plan our trips, with Necole always finding us the coolest place to stay, I would take care of the car rental, and together we would create exciting itineraries based on the city we were traveling to. We had the greatest time traveling as newlyweds, planning trips- even picking up and flying out on spontaneous nights. We planned a five-state tour for our second-year anniversary, which inspired us to enter into the hospitality business. Never having a dull trip, our way of travel and keen sense of interior design would later become the Duo Rental and Concierge Service business model. 10 properties later, we are currently attending The New York Institute of Arts and Design, we have designed some of the DFW’s most exciting vacation rentals, created experiences for many celebrities far and local, professional athletes, and business travelers coming from all over the world. Our Concierge service is truly one of a kind which we believe helps to shine a brighter light on the beautiful city of Dallas.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way? Looking back, would you say it’s been easy or smooth in retrospect?
Oh no, although exciting it definitely hasn’t been a smooth ride. Our first vehicle we purchased for the business was an E-Class Mercedes Benz. The day before its first renter, a rock from a dump truck flew out the back of the truck bed and busted the entire windshield on the highway. We couldn’t rent the car with the windshield cracked, and we had less than 24 hours to get the car to our first renter. This created a highly stressful moment and something that could have deteried our business before it truly started. But we pulled our network together and had it replaced in less than 12 hours. We even had our car stolen in the middle of the staging process while trying to complete a unit. But with William, opportunity is in every challenge. We learned how we could outsource to meet our growing car rental demand. So, working through these challenges, we were creating the character and core values such as integrity and extraordinary hospitality we would later build the company on.
As you know, we’re big fans of Duo Rentals and Concierge Service. For our readers who might not be as familiar, what can you tell them about the brand?
Our company Duo Rentals and Concierge Service is a one-of-a-kind rental company based right here in the heart of Downtown Dallas. We design luxury properties for an exciting guest experience and pair these properties with luxury cars, so your stay in Dallas is exciting and convenient. We didn’t stop there; our concierge services help to alleviate the stress of traveling by providing services such as
-Private chefs
-Personal or couples’ massages at the unit
-Romantic room set up
-Tickets to Professional Sports games
-Horse and Carriage Rides
-Professional Photographers
-Black Car Service
And much more.
We have an elaborate list of vendors as well as partnerships with some of the finest restaurants and spas in Dallas. We are known for Luxury yet daring designs, superb communication, and extraordinary hospitality. Our units are designed with the guest in mind, fulling the fantasies of today’s travelers. Our designs definitely set us apart from the traditional vacation rentals, and all of our units are located in prime locations with all the amenities that you can even imagine. The thing that makes us proud about this brand is the ability to provide unforgettable memories and experiences to the world.
Can you talk to us about how you think about risk?
We believe risk-taking is an important aspect of success, especially ours. With each unit we acquire, we take a risk in designing it in a way the we believe will be stunning to our guest. We venture outside the basic guidelines of how to stage, decorate and market vacation rentals. We tend to place things in our units that guest may never get the opportunity to experience such as rotating TVs, new high-tech Bluetooth Grand Pianos, PS5s, rooftop theater setups, etc. We know you cannot break into new planes without taking risk, so in the beginning of each design, we are looking to see how can we push the envelope to create something that even we would be impressed with.
Contact Info:
- Website: www.duo-rentals.com
- Instagram: @duorentalsdallas
- Facebook: https://www.facebook.com/DuoRentalConciergeService
- Youtube: https://www.youtube.com/channel/UCdQp0oZAnCbeN-OFX7I1pEw
Image Credits
Zak Sanchez
Lisa Monroe
