Today we’d like to introduce you to Tracy Taylor Smith.
Tracy, can you briefly walk us through your story – how you started and how you got to where you are today.
Being able to help people inspired me to start the staffing side of the business. Originally Taylor Smith Consulting started out as a consulting firm assisting corporations with HR rules and regulations and also developing operations plans.
There was an opportunity for us to provide staffing for one of the projects that we were managing, and it allowed me to really transition my passion for being able, for wanting to help people. I was able to bring aboard individuals to staff a call center.
That opportunity opened additional doors for us, and I found that my passion really lies with being able to help individuals grow, whether it’s helping them grow individually or helping them to build a better life for their family. That’s the important part of this process for me.
***Please check out brief interviews with Taylor Smith Consulting founder, Tracy Taylor-Smith at https://www.youtube.com/channel/UCDXmuI6swAJF8Z-N3RRzsTA ***
You can also visit our website at www.TaylorSmithConsulting.com
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Prior to starting Taylor Smith Consulting, Tracy worked her way up from a position as toll booth cashier to leading various department and spearheading efforts to revolutionize the HCTRA system with the EZ tag system.
Alright – so let’s talk business. Tell us about Taylor Smith Consulting – what should we know?
In 2017 we provided staffing for 3 of the worlds largest sporting events: The Phoenix Open, Super Bowl, and the World Series. Every year for the past four years, we’ve been invited to staff for one of the largest sporting events held in the US. When we travel to staff for that event, we mobilize a team. We travel to Phoenix, Arizona, and we staff over 100 people per day for a seven day period for this large sporting event.
Even though the event is one that is upbeat and I’m going to say almost a party atmosphere, our team does not lose focus. We are there to work and to make sure that that sporting event is operable behind the scenes 100%. We typically work seven days a week to get that done. We’re up as early as four AM in the morning, and sometimes we don’t go to be until 8:00 or 9:00 that night. We get up and do it all over again for seven days straight.
We’ve been very successful with integrating our team into the Phoenix market every year to make sure that that event is a success. The clients have invited us back. The first time we provided services for the event, we were requested to submit a bid, but since that first year, we have not have to submit a bid. We’ve been requested to come back year after year, and that’s important to us. It sends a signal to us that the client is very pleased with our service, and they trust that we’re going to be able to manage that project, and the staff, and get it done.
We have also been awarded the Safety Standard of Excellence designation from the American Staffing Association.
Is there a characteristic or quality that you feel is essential to success?
Our core values are customer service, integrity, and organization. It’s very important to understand how you can help the client. It may be a little cliché, but my saying is, “Don’t go into business for money. Don’t go into business to be rich.” You have to find that area that is most important to you, to the business, and to the client. And that position has always been for us to help, whether we’re helping the client or if we’re helping that individual with finding a career.
Contact Info:
- Address: 8585 N. Stemmons Fwy., Suite M29 Dallas, Texas 75247
- Website: www.taylorsmithconsulting.com
- Phone: 214-689-3111
- Email: contact@taylorsmithconsulting.com
- Instagram: https://www.instagram.com/taylorsmithconsulting/
- Facebook: https://www.facebook.com/taylorsmithconsulting
- Twitter: https://twitter.com/TaylorSmithCo
Image Credit:
Christin McQueen Photography
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