Today we’d like to introduce you to Taylor Chesnut.
Hi Taylor, please kick things off for us with an introduction to yourself and your story.
I have worked in corporate America, in the semiconductor field for 13 years. I knew I wanted out, and be my own boss doing work that was meaningful for people. HVAC has allowed me into a recession proof industry that helps people in need, particularly in the summer.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
It has not always been smooth. The Washburn employees and the 1099 contractors that I inherited left due to not wanting to go through the transition, and from disagreements with the previous owner. In my first year, I had a $20,000 job that was completed, but the customer refused to pay. To make matters worse, the customer was a lawyer who was willing to take his dispute to court if necessary. There were also the normal issues with breaking into the industry, forming relationships with distributors and contractors, and learning the ins and outs of the industry.
Alright, so let’s switch gears a bit and talk business. What should we know about your work?
Washburn Air believes in putting the customer first with every interaction. A Dallas area resident himself, our owner-operator Taylor Chesnut takes pride in serving his community. He believes that everyone should have access to proper air conditioning and heating in their Texas homes. Washburn Air provides monthly financing options as well as plenty of HVAC systems to choose from to ensure you get the best comfort for your budget.
As a company, Washburn Air always prioritizes our ongoing relationship with our customers over our bottom line. When we get a call from a new customer, we want to help you with your current project while building a relationship with you for years to come as your go-to HVAC service provider. Providing quality heating and cooling services is our favorite way to serve our local community.
We will always do our best to care for your heating and cooling systems and value your trust in our HVAC technicians whenever you invite them into your home or business. Because each team member is salaried, they do not earn a commission for upselling you. We strive to earn your business fairly with upfront and transparent HVAC estimates. Contact us today to schedule HVAC Service!
What are your plans for the future?
Right now, Washburn is probably the 5th or 6th largest HVAC contractor in Grapevine. My goal is to be the largest. I have been making marketing changes, and improvements such as redesigning my website to start to narrow the gap.
Pricing:
- Comfort Club maintanance plans are $240 a year per HVAC system
- $89 service trip charge for non-comfort club members
- $59 trip charge for comfort club members
Contact Info:
- Website: https://washburnair.com/
- Instagram: https://www.instagram.com/washburn_air/
- Facebook: https://www.facebook.com/washburnair/
- LinkedIn: https://www.linkedin.com/company/washburn-air/
- Youtube: https://www.youtube.com/watch?v=vXGj9T8F8UM
- Yelp: https://www.yelp.com/biz/washburn-air-grapevine-2
Image Credits
Catherine Chesnut took the portrait picture and edited it. I have full rights to this picture.
