Today we’d like to introduce you to Caroline Mejia.
Hi Caroline, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
I’ve always been a naturally organized person and a little bit wired with OCD tendencies, but I didn’t realize it was actually a skill until I started working as an RN in the hospital. At the start of every shift, I’d go into my patients’ rooms and tidy things up…it was my way of setting both myself and my patients up for a smoother day. I noticed pretty quickly that when the room was messy, my brain felt messy too. And the patients seemed more stressed when they couldn’t reach or find their personal things.
Fast forward to today. I still work as an RN, but on my days off, I get to work with clients in their home to help them declutter, get organized, and add a touch of beauty so their spaces feel lighter and more functional. Being a professional organizer in the Dallas area has been such a fun and rewarding outlet. I’ve met the most incredible people, and because this work involves a lot of trust and vulnerability, I get to connect with clients on a really personal level.
I always say this is my “fun job” because I truly get excited when I walk into a messy home. I love the challenge and the transformation that happens – not just in the space, but in how people feel afterward. Whether it’s busy moms, new parents, seniors downsizing, or anyone in a busy season of life, it’s a privilege to help bring a sense of calm and order back into their homes.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It definitely hasn’t been a perfectly smooth road. I’ll be the first to admit, I had zero idea how to run a business when I started, and honestly, it’s still a work in progress. I kind of had the “ignorance is bliss” mindset when I launched my LLC. I didn’t realize I’d suddenly be wearing all the hats: web designer, bookkeeper, marketing specialist, graphic designer, public speaker – you name it.
It’s been a big learning curve, but I actually enjoy figuring things out as I go. Each challenge has pushed me to grow in ways I didn’t expect, and it’s even sparked a genuine interest in the business side of things, which has been such a pleasant surprise.
Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
Excuse the Mess is a professional home organizing service that meets clients exactly where they’re at, both physically and emotionally. I help people declutter and create personalized systems that truly work for their lifestyle. Every home is different, so my approach is never one-size-fits-all.
I typically work in spaces like pantries, kitchens, closets, playrooms, nurseries, bedrooms, bathrooms, and laundry rooms, or basically, any space that’s driving you a little crazy. I’m a solo organizer, so there’s no overwhelming team coming in. It’s just me, which allows for a more personal and comfortable experience.
Before starting any project, I offer complimentary in-home consultations to get to know the client, see the space, and build a plan together. I take a compassionate, judgment-free approach (’ll never pressure anyone to get rid of things they’re not ready to part with). During decluttering, I act as a guide and accountability partner, helping clients take back control of their homes. Then in the organizing phase, I get to flex my creative side and find beautiful, functional solutions for the things that matter most to them.
What sets Excuse the Mess apart is the heart behind the work. This isn’t just about making spaces look pretty (though that’s always a plus); it’s about creating systems that bring calm, clarity, and a real sense of relief. I truly love transforming messy spaces, and I’m proud to offer a service that can genuinely make life feel a little lighter.
What were you like growing up?
Two words: busy body. I was told that even as a toddler I did not slow down which explains why I love tackling messes. I can be a bit of a control freak deep down, but also understand how to be a supportive listener and friend. As much as I love staying busy, becoming a mom recently has shifted my perspective in a big way. My baby spent 66 days in the NICU, and that experience taught me the importance of slowing down and simply being, instead of constantly living five steps ahead.
When it comes to hobbies, I love anything active or adventurous. I ran my first marathon in 2024 and I’ll never say no to a good Pilates or barre class. Staying on the move has always been part of who I am.
Pricing:
- $100/hour
Contact Info:
- Website: https://www.excusethemessllc.com/
- Instagram: https://www.instagram.com/excusethemess.llc/
- Facebook: https://www.facebook.com/profile.php?id=61565497500391
- LinkedIn: https://www.linkedin.com/company/excuse-the-mess-llc/?viewAsMember=true
- Yelp: https://www.yelp.com/biz/excuse-the-mess-mckinney
- Other: https://share.google/welrVpAyPZUPlOvmx
Image Credits
Molly Murphy Photography
https://mollymurphyphotography.com/
