Today we’d like to introduce you to Landon Sanders.
Hi Landon, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
Ten years ago, I landed on Phone 1st Stop after two separate incidences of being laid off in IT, and something clicked. I realized that as long as I was working for someone else, my financial survival was just a line item on a stranger’s spreadsheet. I decided right then that I would never again allow any person or entity to have that much control over my livelihood. Phone 1st Stop was born out of that need for sovereignty—the drive to own my output and build something that stays in my hands that also satisfied my drive to solve problems and help others.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
The last few years have been a total roller coaster. Between COVID-19, shifting tariffs, and chaotic import delays, the hits just kept coming. Then you add inflation and the fact that big-name manufacturers are doing everything they can to corner the repair market—essentially trying to force customers to wait days for a genius bar appointment rather than visiting a local pro that can have it done in a half hour.
We didn’t let the chaos slow us down, we leaned into it. We moved locations, tightened up how we do things, and got creative with our inventory to make sure we weren’t leaving people hanging when things went sideways.
Addressing the problems actually turned out to be the wake-up call we needed. It forced us to become a more resourceful, “no-matter-what” shop for the neighborhood. At the end of the day, when the world gets messy, our job stays simple: keep our customers connected by any means.
Alright, so let’s switch gears a bit and talk business. What should we know?
At our core, we are the paramedics for your digital life. We specialize in the full spectrum of tech triage—from iPhones and Androids to iPads, gaming consoles, and computers. We know that in today’s world, being unplugged isn’t just an inconvenience; it’s a disruption to your life. That’s why we’re known for speed and quality. We maintain a massive on-site inventory so that same-day repair isn’t just a marketing slogan for screens, batteries, and ports—it’s our standard.
Over the last ten years, this business has become about so much more than just fixing, buying, and selling gadgets. I’ve been honored to be invited to weddings, graduations, baby showers, and even funerals for the people who started out as “just customers.” You start to realize you aren’t just the guy who fixes phones; you’re part of the family. Those relationships are what keep me going.
Brand-wise, we’re most proud of our transparency. We back our work with a lifetime warranty because if we’re going to do it, we’re going to do it right the first time. I want everyone to know that when they walk into Phone 1st Stop, they aren’t just a ticket number. They are supporting a business built on the belief that quality, fairness, and affordability still matter. We’re here to keep you connected, and we take that responsibility personally.
If we knew you growing up, how would we have described you?
If you’d met me as a kid, you’d probably remember a rambunctious ball of energy who couldn’t sit still and loved taking things apart. Not much has changed. I’ve always been a problem solver by nature, the kind of person who sees a challenge as a personal invitation to roll up my sleeves. Whether it was a puzzle then or a shattered device now, I’ve always lived for the satisfying moment when a solution clicks into place.
Contact Info:
- Website: https://www.phone1ststoptx.com
- Instagram: https://www.instagram.com/phone1ststop?igsh=b2gyZ2xseHgydGNr
- Facebook: https://www.facebook.com/share/1C6UteBz2i/
