Today we’d like to introduce you to Summer Graham.
Hi Summer, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Serving people and being a part of their story has always been an integral part of my life. I went to school for hospitality – was part of a 1,000 room hotel grand opening, member relations at an esteemed private country club and development director of special events at a non-profit. For years I had been so intrigued with real estate, people, their places, the details, the stories and I knew it would be a part of my life one day.
I had also heard too many friends and family have issues when making one of the biggest decisions of their life… which is when I chose to leave my career at that time and pursue my passion of real estate. Being obsessed with service, I wanted to make that my greatest asset, I wanted to walk with my clients in the before and even after – offering a concierge service that is rare in the industry. This has allowed me to build a 99% referral-based business (the 1% being those that find me online) so I can focus more time on my clients and their experience. It is really the greatest honor to be trusted by so many with their friends and family!
We all face challenges, but looking back would you describe it as a relatively smooth road?
Honestly, yes, but I believe it’s because I never anticipated it to be smooth and that’s okay – I was willing to put in the work. So much is unseen – the nights and weekends spent with other families, rushing to see homes that have multiple offers, the vacations spent with a phone in and or computer in lap, missing special events, the disappointment when your client doesn’t get THE ONE, cleaning dog poop at a listing, climbing under crawlspaces, unclogging toilets, Home Depot runs, late nights, early mornings, so many miles, even more emails and so much more.
Can you tell our readers more about what you do and what you think sets you apart from others?
I specialize in a custom concierge-like service to each and every client. They don’t all need the same thing and it is my job to meet them where they are. I feel honored to be trusted with so many stories and I will work harder, run faster and continue to learn more to serve my clients best. No matter what is going on, I want my clients to feel like they are the only ones in the world and I am lucky enough to hear that time and time again. I’m thankful to be among the top 2% of agents in Dallas for production, nominated by my clients and peers as a D Best Agent and Advocate Top Realtor.
Any advice for finding a mentor or networking in general?
Always be learning. The moment you put a cap on your openness to grow and learn is the moment you put a cap on your success. I will never be ‘too smart’ or ‘too successful’ to learn something from someone. I learn from every agent I encounter – whether they have been in the business longer than me or not. Find someone who you admire or aspire to be like and watch them, ask them questions and continue to grow.
Contact Info:
- Email: hello@grahamgroupdfw.com
- Website: www.GrahamGroupDFW.com
- Instagram: grahamgroup_dfw
- Facebook: grahamgroupdfw
Image Credits
Dean Xu
