Today we’d like to introduce you to Daryl Kosoris.
Hi Daryl, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
KTX 3PL started the way most family businesses do: with more conviction than capital, and a belief that we could do something better than what was already out there.
I’d spent enough time around logistics to see the gap. Big 3PLs treat ecommerce brands like account numbers. Small operators don’t have the systems to scale with them. Founders kept telling me the same story — they couldn’t get anyone on the phone, pricing was a moving target, and orders were going out late. So we built KTX to be the opposite of that: boutique service, transparent flat-rate pricing, a real point of contact, and same-day fulfillment out of the DFW metroplex.
We’re family-owned and self-funded, which has shaped everything. Every decision gets weighed against the people who depend on us — my family, our team, and the brands trusting us with their orders. There’s no outside pressure pushing us to chase growth at the expense of the relationship. That’s been a strength, but I won’t pretend it’s been easy. There have been months I questioned whether we’d make it. There have been nights I sat with the weight of payroll and wondered if I was crazy for choosing this path.
What got us through wasn’t strategy. It was faith, family, and showing up the next day anyway.
Today we’re running multiple facilities across DFW, serving DTC brands in supplements, beauty, apparel, and baby — handling pick-pack-ship, kitting, FBA prep, returns, freight, and cross-docking. We’ve earned referrals from competitors who shut down and trusted us with their clients. We’ve kept teammates who’ve been with us since the early days. And we’re building toward something my kids can inherit one day — if they want it.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Smooth? Not even close.
If anyone tells you building a 3PL from scratch is smooth, they’re either lying or they haven’t done it yet.
The hardest part isn’t the warehouse work. It’s the weight. When you’re family-owned and self-funded, every slow month sits on your shoulders. Payroll doesn’t care that a client paid late. The lease doesn’t care that peak season underperformed. There were stretches where I was the last one to get paid — sometimes not at all — because the team had to come first. That’s not a complaint. That’s the job when you sign up to lead.
We’ve had clients leave. Some for good reasons, some that stung. Early on I took every departure personally, like it was a referendum on me. I’ve learned to separate the lesson from the wound — take what’s useful, leave the rest, and keep building.
We’ve had operational fires. Inventory counts that didn’t match. Carriers that dropped the ball on us. Equipment that broke at the worst possible moment. Every one of those moments forced us to get sharper — better systems, better people, better processes.
We’ve had financing decisions that could have sunk us. I’ve sat across from people offering money that looked like a lifeline and turned out to be a noose. Saying no to bad capital when you need capital is one of the hardest things a founder does. I’ve had to do it more than once.
And I’d be lying if I didn’t mention the personal cost. Time with my wife and kids I won’t get back. Sundays spent worrying instead of resting. Moments where I had to choose between being present at home and being present for the business — and didn’t always get it right.
But here’s what I’ve come to believe: the struggle isn’t a detour from the story. It is the story. Every hard thing built something in us — and in this company — that smooth roads never could have. Resilience isn’t a marketing word for us. It’s a receipt.
We’re still here. Still growing. Still family-owned. And I thank God for every bit of it — the good and the hard.
Alright, so let’s switch gears a bit and talk business. What should we know?
KTX 3PL is a family-owned third-party logistics company based in Cedar Hill, Texas — right in the heart of the Dallas-Fort Worth metroplex. We handle ecommerce fulfillment for direct-to-consumer brands across the country: pick, pack, and ship, warehousing, kitting, Amazon FBA and FBM prep, returns management, freight, and cross-docking. If your brand needs orders out the door fast and accurately, that’s our world.
We specialize in DTC brands in a few verticals where we’ve built deep operational muscle — supplements, beauty and skincare, apparel, and baby and kids products. These aren’t easy categories. Supplements have lot tracking and expiration dates. Beauty has fragile packaging and unboxing standards. Apparel has SKU complexity. Baby brands have parents on the other end who notice every detail. We’ve learned what those founders need because we’ve sat with them through it.
What sets us apart isn’t a slogan — it’s the model itself.
Most 3PLs make you feel like a ticket number. You email support, you wait, you get a stranger. With KTX, you get a real point of contact who knows your account, your products, and your quirks. You can text me. You can text our ops lead. That’s not a feature we bolt on — it’s how we built the company.
Our pricing is transparent and flat-rate. No surprise invoices. No hidden surcharges that show up at month-end. If you ask what something costs, we tell you. That sounds basic until you’ve been burned by a 3PL that wasn’t.
We’re centrally located in DFW, which means same-day fulfillment and faster, cheaper shipping zones to the rest of the country. Coastal 3PLs can’t match that geography for a national customer base.
And we’re boutique by design. We’re not trying to be the biggest. We’re trying to be the one that actually answers the phone, ships the order, and stands behind the work.
What I’m most proud of, brand-wise, is that the way we talk about ourselves is the way we actually operate. The boutique service is real. The accountability is real. The same family that’s on the website is the family running the floor. When a client refers us — and most of our growth has come from referrals — that’s the brand doing its job. That’s people vouching for us with their reputation. I don’t take that lightly.
What I want your readers to know is this: if you’re a brand founder who’s tired of being a number, tired of chasing answers, tired of opening invoices you don’t understand — there’s another way to do this. We built KTX for you. Come see the warehouse. Meet the team. We’ll show you what fulfillment looks like when the people running it actually care.
Do you have any advice for those looking to network or find a mentor?
I’ll tell you what hasn’t worked: chasing the loudest people in the room. The ones with the biggest followings, the flashiest content, the keynote stages. Most of them are selling something. The real mentors I’ve found aren’t the ones building a personal brand — they’re the ones quietly running good businesses who’ll pick up the phone when you call.
Here’s what’s actually moved the needle for me:
Be specific when you ask. “Can I pick your brain?” is the worst question in business. Nobody knows what to do with it. Instead — “I’m wrestling with how to price kitting services and I saw you’ve cracked this. Can I buy you 20 minutes of coffee and ask three questions?” People say yes to that. They don’t say yes to vague.
Give before you take. Every relationship I’ve built that mattered started with me being useful first. A referral. An introduction. A heads-up about something in their world. Networking transactions die fast. Relationships compound.
Find peers, not just mentors. Some of the best advice I’ve gotten hasn’t come from people two decades ahead of me — it’s come from other founders one or two years ahead, in the trenches right now. They remember what last week felt like. A mentor 20 years removed sometimes can’t.
Stay close to your industry. I’ve gotten more value from conversations with other 3PL operators, brand founders we serve, and warehouse folks I’ve known for years than from any formal networking event. Your industry is your network. Show up in it.
Be the kind of person worth mentoring. That sounds harsh, but it’s true. Mentors invest in people who do the work, take the advice, and report back. If someone gives you 30 minutes and you ghost them, you’ve closed a door. If you come back three months later and say “here’s what I did with what you told me, and here’s what happened,” you’ve opened ten more.
And one more thing — and this one matters most to me. Pray about your relationships. Ask God to put the right people in your path and to give you the wisdom to recognize them when they show up. Some of the most important mentors in my life weren’t ones I sought out. They were placed there. My job was just to pay attention.
The people you spend time with shape who you become. Choose well. Show up. Be useful. The right circle finds you when you’re worth finding.
Contact Info:
- Website: https://www.shipktx.com
- Instagram: https://www.instagram.com/shipktx/?hl=en
- Facebook: https://www.facebook.com/KTX3PL/
- LinkedIn: https://www.linkedin.com/company/shipktx/?viewAsMember=true
