We’re looking forward to introducing you to Dr. Ashley Agan. Check out our conversation below.
Ashley, really appreciate you sharing your stories and insights with us. The world would have so much more understanding and empathy if we all were a bit more open about our stories and how they have helped shaped our journey and worldview. Let’s jump in with a fun one: What is a normal day like for you right now?
Most days start with breakfast with my 3 year old daughter. After dropping her off at daycare, I head to the office to see patients. On surgery days, I will head to the surgery center to operate. At the end of the day, I’ll head home and either pick up dinner or prepare something. When the weather is nice, we’ll go for a walk around our neighborhood. Then its time for bath time and bed time. We like to read books before bed. Our current favorites are Edward the Emu and Pete the Cat and the Missing Cupcakes!
Can you briefly introduce yourself and share what makes you or your brand unique?
I am an ear, nose and throat doctor as well as a wife and mom. In 2024, I transitioned from my employed position at UT Southwestern to establish a private practice with a commitment to innovation in healthcare delivery. The practice, named Scottie in honor of my late grandmother, is dedicated to providing direct patient care and elevating the overall patient experience. Our mission is to empower, heal, and support our patients, addressing the complexities and uncertainties that can arise in healthcare. We strive to create a family-like atmosphere through expedited scheduling, minimal waiting times, and a welcoming environment. Follow-up care and exceptional hospitality are integral to our approach. Having personally encountered challenges as a patient, and having heard similar accounts from others, I saw an opportunity to offer a superior alternative in patient care. At Scottie, it’s all about providing patients with personalized, attentive care that places well-being above everything else.
Appreciate your sharing that. Let’s talk about your life, growing up and some of topics and learnings around that. Who taught you the most about work?
My parents have been the most influential figures in shaping my understanding of work. Through their consistent demonstration of diligence and resilience, they have exemplified the value of perseverance in overcoming adversity. Originating from humble backgrounds, they dedicated themselves to achieving their goals and providing for their family. They approached all tasks with humility and never regarded any job as insignificant. Their guidance instilled in me the importance of honesty and integrity.
What did suffering teach you that success never could?
Suffering teaches us that we can endure and that we can do hard things. At this stage in my life, I am able to reflect on difficult experiences and consider what lessons they offer, as well as how they contribute to my personal growth and development. Reframing my perspective on suffering has enabled me to face life’s challenges with increased confidence and determination. Instead of avoiding hardship, I now recognize it as an important component of personal progress and approach future challenges with greater anticipation. I lean in to the discomfort rather than trying to avoid it, because I know that there is something great on the other side of it.
Next, maybe we can discuss some of your foundational philosophies and views? What are the biggest lies your industry tells itself?
Certainty is a lie in the medical field. If there is anything we CAN be certain about, it is that there is no way to be 100% certain when it comes to medicine. There are too many variables. Every patient is different. Medicine is both an art and a science. We blend our science background with our life and work experience. Each patient makes their mark. I learn so much from my patients, and I tweak my practice slowly over time as I understand how different treatments have different effects on different patients.
Thank you so much for all of your openness so far. Maybe we can close with a future oriented question. What is the story you hope people tell about you when you’re gone?
Maya Angelou said people don’t remember what you did or said but rather how you made them feel. My hope is that I am known for making people feel cared for, seen and validated. I want to be remembered as a someone who lived fully, loved large, and took risks. I hope to have lived a life with meaning.
Contact Info:
- Website: www.ashleyaganmd.com , www.scottieent.com
- Instagram: ashleyaganmd
- Linkedin: Ashley Agan, MD, MBA
- Facebook: Ashley Agan
- Youtube: ashleyaganmd
Image Credits
Jordan Fraker
April Barnes
