We’re looking forward to introducing you to Eliza Stevens. Check out our conversation below.
Eliza, it’s always a pleasure to learn from you and your journey. Let’s start with a bit of a warmup: What is something outside of work that is bringing you joy lately?
Something that’s been bringing me so much joy lately is being recently engaged and planning our wedding! It’s such a special season of life, and I’ve really loved getting to dream about the future with my fiancé and bring all the little details of the wedding day to life. It’s a fun creative outlet outside of work, and it’s reminded me how meaningful it is to slow down and celebrate life’s big moments.
Can you briefly introduce yourself and share what makes you or your brand unique?
I’m Eliza Stevens, a registered nurse turned entrepreneur and the founder of The PostOp Collective—a concierge post-operative care company based in Dallas. After years of working in emergency and surgical care, I saw a major gap in what happens after patients leave the operating room. That’s where we come in.
The PostOp Collective provides elevated, personalized recovery care for patients undergoing plastic surgery and other procedures. Our team of experienced nurses offers in-home and hotel-based support, ensuring a safe, seamless, and luxurious recovery experience. What makes us unique is our blend of high-level clinical expertise with a hospitality-driven approach to healing.
Right now, we’re growing like crazy, expanding partnerships with top surgeons and luxury hotels, and continuing to raise the standard for what post-op care can and should look like. It’s been incredibly rewarding to build a brand that helps people feel cared for and confident during such a vulnerable time.
Great, so let’s dive into your journey a bit more. Who taught you the most about work?
My dad has definitely been the greatest influence on how I think about work. He owns a company that he actually took over from my grandfather, so business ownership runs in our family. Growing up, I watched him lead with integrity, grit, and a deep sense of responsibility—not just to the business, but to the people behind it.
Even now, I learn from him constantly. Whether it’s how to navigate challenges, make tough decisions, or stay grounded through growth, his example has shaped so much of how I approach running my own company. It’s incredibly special to carry on that entrepreneurial spirit in my own way.
What did suffering teach you that success never could?
Suffering has taught me lessons that success never could—especially as a Christian. I’ve come to understand that suffering is a part of life on earth, not something to avoid, but something that can refine us and draw us closer to our purpose.
For me, that looked like finding myself in a career that, while meaningful on paper, left me feeling unfulfilled. I had placed so much of my identity in that role, and when it no longer aligned with who I was becoming, it forced me to reevaluate everything.
That season of discomfort led me to start a new version of my nursing career—as a business owner—where I now get to truly help people in a deeper, more personalized way. It’s shown me that even in seasons of uncertainty or pain, God is working, and sometimes the greatest clarity comes from the hardest places.
Alright, so if you are open to it, let’s explore some philosophical questions that touch on your values and worldview. Where are smart people getting it totally wrong today?
I think a lot of smart people get it wrong by assuming they know what the consumer wants—without actually listening. There’s often a disconnect between what we think people need and what they’re actually asking for. In my own business, I’ve learned that the most effective strategies come from paying close attention to the patient experience and being willing to shift based on their feedback.
Real innovation happens when we stop leading with assumptions and start designing around the real, lived needs of the people we serve.
Okay, so before we go, let’s tackle one more area. When do you feel most at peace?
I feel most at peace when I’m fully present—whether that’s spending quiet time with God, being with my fiancé and family, or caring for a patient and knowing I’ve made them feel safe and supported. It’s in those still moments, often away from the noise and pressure of work, that I feel grounded and reminded of what truly matters.
Contact Info:
- Website: https://postopcollective.com/
- Instagram: thepostopcollective
