Today we’d like to introduce you to Rose and Heather .
Hi Rose and Heather, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Hi, I’m Heather. I’m the manager at Unwind Spa, and I’m the creator of the massage and body treatments we offer. Every service was developed with intention, comfort, and a deep understanding of how sensory experience affects the body and mind.
My journey into massage therapy began decades ago, before I ever imagined shaping a place like Unwind Spa. I learned early how the body responds to safe, intentional touch—how warmth, rhythm, and gentleness can coax the nervous system out of fight-or-flight and back toward that soft parasympathetic place where breath deepens and the world feels less sharp. In my hardest years, those rare moments of calm felt like tiny lanterns I carried with me.
During one of those seasons, a therapist suggested massage to help soothe the stress living in my body. I could only afford a franchise massage, so that’s where I went. I asked for gentle touch, something comforting, but instead received pressure that felt too harsh for what I needed. It wasn’t anyone’s fault; it just wasn’t an environment built to pause and listen. And at that stage of my life, not being listened to was already deeply familiar.
Still, I remembered what massage could feel like when it was soft and safe—how those rare moments had helped me breathe again.
When I finally left the abusive situation I had been trapped in, one of the first things I did—something I had never been allowed to pursue before—was enroll in massage school. It felt like reclaiming a missing piece of myself. And then, the very next day after graduating, everything changed. I was rear-ended by a texting driver and suffered a concussion, whiplash, and spinal injuries that shifted my musculoskeletal system permanently. Months of chiropractic care, physical therapy, acupuncture, and injections reshaped my understanding of pain. Healing became personal. Massage became more than a profession—it became something that helped me cope, function, and exhale.
Later, I worked in boutique spas and in a major franchise, and seeing the contrast shaped the therapist I wanted to become. I learned what made people feel held, what made them feel rushed, and how deeply someone relaxes when they feel genuinely listened to.
I’m also neurodivergent, and I experience the world through a heightened sensory lens. Texture, scent, rhythm, and sound don’t just register—they resonate. Some sensations overwhelm; others feel like instant safety. That sensitivity is woven into everything I create at Unwind Spa: our treatments, our pacing, our scents, our transitions, every tiny detail chosen to help someone feel sheltered, soothed, and understood.
Nothing reflects this more than Velvet Rain, our reimagined Vichy-style water therapy. When I received Vichy treatments elsewhere in the past, I often felt cold, exposed, and unable to relax. I wanted the opposite—something warm and seamless, a sensory journey that felt like sinking into comfort instead of bracing against it. Velvet Rain begins with a soft, dry brushing and flows into warm ribbons of cascading water, followed by a cocoon of heat and slow, grounding hydration. It’s crafted to feel like a warm hug, a place where the body finally murmurs, I can exhale now.
The same intention flows into our skincare. Rose, our lead esthetician, brings her own kind of magic to Unwind Spa.
She always says her path into beauty started in the simplest ways: climbing trees with scraped knees, then coming inside and practicing makeup for hours. She didn’t know it then, but she was already drawn to two worlds—playful freedom and soft beauty. Her childhood was challenging, shaped by instability and by surviving abuse from her stepfather, which forced her to grow up too quickly. But that same history made nurturing others feel instinctive to her. When the pandemic finally paused the world, she had space to breathe and imagine her future. That’s when she enrolled in esthetician school, and everything clicked—art, intuition, touch, science, and care all woven together. Today, she is working toward her Master Esthetician certification, and every facial on our menu is something she crafted with intention and heart.
I’m sure it wasn’t obstacle-free, but would you say the journey has been fairly smooth so far?
Our journey to opening Unwind Spa has not been simple. We’ve faced construction delays, financial strain, unexpected setbacks, and seasons where the dream felt impossibly far away. But every obstacle shaped us. It deepened our resilience, sharpened our creativity, and reminded us why this space matters.
We are both perfectionists—sometimes to a fault—and this process taught us to offer ourselves the same gentleness we offer others. To soften. To trust. To continue.
We open our doors on December 15, and guests can reserve appointments now at www.theunwindspa.com. If you’re looking for a massage in Frisco or a one-of-a-kind spa experience shaped by intention, imagination, and heart, we would be honored to welcome you.
We’ve been impressed with Unwind Spa, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
Unwind Spa is a boutique, sensory-driven sanctuary in Frisco where every treatment is created with intention, imagination, and heart. What you should know about us is that we specialize in immersive, seasonal spa experiences that change throughout the year—each one whimsical, indulgent, and deeply therapeutic. Our approach goes far beyond a traditional spa menu; we design treatments to engage all the senses so guests feel transported the moment they walk through our doors.
We’re known for our dessert-inspired body rituals, luxurious facials, and our signature Velvet Rain Vichy therapies, where warm cascading water meets custom aromas and textures. One of our most beloved offerings is Sugar High, a playful yet restorative Vichy treatment that uses our house-made sugar scrub shaped like an actual ice cream scoop. It’s nostalgic, sensory, and surprisingly therapeutic—capturing the heart of what makes our brand unique.
Another hallmark of Unwind Spa is our seasonal menu. The aromas inside our spa shift with the seasons, and so do the ingredients we use, ensuring a new experience every time you visit.
Right now, we’re offering two seasonal favorites:
• Santa’s Hot Cocoa Escape — a cozy holiday ritual and facial made with real cocoa, rich in antioxidants and incredibly nourishing. It smells exactly like warm hot chocolate and wraps guests in pure comfort.
• Pumpkin Spice & Everything Nice — a fall-inspired ritual that uses real pumpkin, naturally filled with enzymes that gently exfoliate, brighten, and soften the skin. The room fills with the scent of fresh pumpkin pie, creating a warm and soothing sensory experience.
These seasonal treatments complement our year-round selection of massages, luxury body treatments, and specialty facials—all crafted to help guests slow down, breathe deeper, and feel genuinely cared for.
What sets us apart is the intention behind every detail. Every scrub, scent, and sensory element is designed to feel both playful and therapeutic—because we believe wellness should be comforting, uplifting, and a little magical. Unwind Spa exists to create moments of true rest, where guests feel seen, soothed, and restored the moment they walk through our doors.
So maybe we end on discussing what matters most to you and why?
What matters most to us is how someone feels the moment they step inside our spa in Frisco—the breath that softens, the shoulders that lower, the subtle sense of being held instead of hurried.
Some guests crave the quiet ease of a classic Swedish massage. Others want a sensory escape—aromas warm and nostalgic, textures playful, rhythms that feel like waves brushing the shore. Our work is designed to feel transportive, like slipping into your happy place: warm sand under your feet, ocean air brushing your face, the cozy scent of a bakery from your childhood, the kind of moment that makes your whole body remember what ease feels like.
Our body rituals are the most imaginative part of our menu—Pumpkin Spice & Everything Nice, Chocolate Decadence, Unicorn Kiss—each one a small sensory world of its own. They feature our house-made ice-cream sugar scrub and luxurious dessert-inspired frosting, and the scrubs can also be added to any massage. We also offer body wraps for guests who crave something deeply cocooning.
For those who prefer something crisp and oceanic, our Unwind Spa Signature scent blends bergamot, clementine, jasmine, climbing rose, water lilies, watermelon, rain accord, patchouli, soft woods, and musk to create a bright, coastal-inspired aroma. Men—and anyone who enjoys clean, cologne-like fragrances—often choose our Dude Facial, a fresh, uncomplicated treatment that cleanses, exfoliates, hydrates, and can include extractions.
We also offer seasonal journeys, like Santa’s Hot Cocoa Escape with its warm chocolate-peppermint aroma—a winter offering crafted to feel cozy, soothing, and gently joyful.
For guests seeking deeper wellness, our Halotherapy Room combines the soothing benefits of salt therapy with gentle chromotherapy lighting. Salt-infused air can help ease breathing and support clarity and calm, while soft color enhances the sense of grounding and quiet. Breath is life, and we wanted to create a space where people could nurture it.
Contact Info:
- Website: www.theunwindspa.com
- Instagram: https://www.instagram.com/unwindspadfw
- Facebook: https://www.facebook.com/share/1BryTKmoHQ/
