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Exploring Life & Business with Hillary Adams of M & N Pet Services

Today we’d like to introduce you to Hillary Adams

Alright, so thank you so much for sharing your story and insight with our readers. To kick things off, can you tell us a bit about how you got started?
M & N Pet Services started from a deep passion for animals and a desire to provide the highest level of care for pets while their owners are away. From a young age, I was always surrounded by animals, learning how to care for them, understand their needs, and build trust with even the most timid or anxious pets. This passion naturally evolved into pet sitting for friends and family, which quickly grew into something much bigger. As word spread about the level of care I provided, M & N Pet Services was born. What started as a small side business quickly turned into a full-time commitment, built on trust, reliability, and genuine love for animals. Over time, I expanded my services to include not just pet sitting and dog walking, but also specialized care such as administering medications, leash training, and working with pets who have behavioral challenges. Through dedication and the incredible support of my community, M & N Pet Services has grown into an award winning business, recognized as the best pet sitting company in Mesquite, Texas and on Nextdoor. We’ve also been featured in Voyage Dallas Magazine, CanvasRebel Magazine and Bold Journey Magazine, sharing our journey and passion for pet care.
Along the way, I’ve had the privilege of meeting so many amazing pets and their families, each with their own unique stories. Whether it’s a senior dog who needs extra patience, a high-energy pup learning to walk on a leash, or a rescue animal learning to trust again, every experience has shaped M & N Pet Services into what it is today.
Now, as we continue to grow, I remain committed to providing the same level of personalized, loving care that started it all. From expanding services to offering a microchip scanner for lost pets, every step forward is about making a difference in the lives of animals and their families. I’m beyond grateful for this journey and excited to see where it takes us next.

I’m sure it wasn’t obstacle-free, but would you say the journey has been fairly smooth so far?
The journey of growing M & N Pet Services has been full of learning experiences and every challenge has helped shape us into the business we are today. When we first started, one of the biggest lessons we learned was the importance of building trust. Pet care isn’t just about showing up, it’s about truly understanding each pet’s unique needs and making sure their owners feel completely at ease. Over time, we found that going the extra mile with detailed updates, photos, and personal touches made all the difference in creating lasting relationships with our clients. Another thing we’ve learned is that no two days in pet care are ever the same! Some days are filled with easygoing walks and snuggles, while others require quick thinking, whether it’s adjusting for unexpected weather, handling a medical situation or helping a nervous pet feel safe. We’ve embraced the unpredictability and learned how to adapt, ensuring that every pet’s needs are met with patience, care and confidence. Balancing the physical and emotional demands of pet care has also been a valuable lesson. This work is deeply rewarding, but it requires energy, commitment and a whole lot of heart. Over time, we’ve learned how to manage our schedules, take care of ourselves and continue providing the best care possible for every pet in our hands. Every step of the way, we’ve grown, improved and fine tuned our services to be the best they can be. The journey has been exciting, full of surprises and incredibly fulfilling. We wouldn’t change a thing and we’re so grateful for the amazing pets and people who make it all worthwhile!

Alright, so let’s switch gears a bit and talk business. What should we know?
M & N Pet Services is more than just a pet care business, it’s a passion driven company dedicated to providing the highest level of care, trust and love to every pet we serve. We specialize in drop-in visits, pet sitting, dog walking, pet taxi services, dog baths and nail clipping. Whether it’s daily check-ins, long term pet sitting or transporting pets safely to appointments, we offer services that fit the unique needs of every pet and their family. One of the things that truly sets us apart is our personalized approach to pet care. We don’t believe in a one size fits all method, every pet has their own personality, routine and comfort level and we take the time to understand and cater to that. We provide detailed updates with photos, videos and summaries after every visit, so owners always know exactly how their pets are doing. We also specialize in behavioral support and leash training, ensuring that every walk and interaction is safe and enjoyable. Our experience working with pets who have trust issues, anxiety or medical needs allows us to provide an extra level of care that many pet services don’t offer. Additionally, we now have a microchip scanner, meaning if we ever find a lost pet while out on our rounds or if a client comes across one, we can quickly assist in reuniting them with their owners. Brand wise, we are most proud of the trust and reputation we’ve built within our community. M & N Pet Services has been recognized as the Best Pet Sitting Company in Mesquite, Texas as well as on Nextdoor and we’ve been featured in Voyage Dallas Magazine, CanvasRebel Magazine and Bold Journey Magazine for our dedication to pet care. These achievements mean so much to us because they reflect the love, hard work and commitment we pour into this business every day. At the heart of everything we do is a genuine love for animals. Our goal is to not only provide top tier care but also to create a sense of peace for pet owners, knowing their furry, scaly or feathered family members are in the best hands. We want our readers to know that M & N Pet Services is here to help, support and care for pets as if they were our own. Whether you need daily visits, long term care or just a little extra help with your pets, we are honored to be a trusted part of their lives.

What matters most to you?
What matters most to us at M & N Pet Services is the well being, safety and happiness of every pet we care for. Animals are more than just pets, they are family and we believe they deserve the highest level of love, attention and respect. Ensuring that each pet feels safe, comfortable and genuinely cared for is at the heart of everything we do. Trust is also incredibly important. We understand that leaving your pets in someone else’s care can be stressful, which is why we focus on building strong relationships with both pets and their owners. Clear communication, reliability and personalized care help create peace of mind, so owners always know their pets are in good hands. Beyond that, we care deeply about making a difference in the pet community. Whether it’s working with rescue animals, helping lost pets find their way home with our microchip scanner or offering behavioral support and training during our visits, we are always looking for ways to go above and beyond. At the end of the day, what matters most is that every pet we care for feels loved and every owner feels confident knowing their furry, scaly or feathered family member is receiving the best care possible. That’s why we do what we do and we wouldn’t have it any other way.

Pricing:

  • Price Varies For Each Service Depending On Location

Contact Info:

Image Credits
Hillary Adams

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