Today we’d like to introduce you to Faye Hill.
Hi Faye, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstory with our readers?
I came back to Dallas in 2002 and noticed something few people addressed: the “customer service” side of ministry. When I couldn’t find corporate-level training for churches, I built it … videos, workbooks, and workshops that helped ministries serve people with excellence. This led to opportunities for national training with National Seminars, where I shifted my focus to social media strategy, transformed initial setbacks into positive feedback, and started advising brands while still assisting churches. Along the way, I authored a book entitled Master the Art of Giving to help churches raise funds for projects, providing practical tools to strengthen both stewardship and sustainability. Over the years, I’ve also been honored with multiple awards for contributing to the community as an African American woman-owned business, recognition that affirms my commitment to service and impact.
As the pandemic began, so did The Hill Agency Int’l. I launched my speakers bureau when events shut down, shifting fast—hosting virtual speaker showcases and creating Church Netiquette 101/102 to help ministries livestream with excellence. Over the past five years, my focus has broadened, yet my goal remains unchanged: to empower organizations that empower individuals. I was a contractor/consultant for Gloo and the He Gets Us campaign to connect seekers to local churches, returned to hands-on marketing and volunteer training for congregations, partnered with a nonprofit training charter and private schools to better serve dyslexic students, and began supporting A King’s Heart Foundation to build a facility offering physical and mental therapy for heart condition victims and stroke survivors.
Across every chapter, the through-line is the same: faith, community, and operational excellence, meeting people with dignity and giving leaders practical systems to love them well.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It has not always been smooth, but always sacred. Early on, churches weren’t used to words like “customer journey” or “service standards.” I learned to frame excellence as discipleship: hospitality is ministry. Later, stepping into social media from zero required humility and speed, listening, testing, and iterating. Establishing a speakers bureau during the pandemic and the shutdown of events required both creativity and determination. And working across church, education, and health has meant translating between cultures without losing the heart of each.
What I’ve learned is simple: consistency beats intensity. We don’t drift into excellence; we decide our standards and live them, day after day. Excellence matters!
Alright, so let’s switch gears a bit and talk business. What should we know?
I lead The Hill Agency Int’l, a Dallas-based consulting firm that equips faith-based and community organizations to serve people with excellence. My through-line is simple: equip the organizations that equip people…from churches and nonprofits to schools and community health initiatives.
What do you do—what do you specialize in/what are you known for?
Church Marketing & Growth: Brand positioning, message frameworks, social strategy, and campaigns that move people from interest to involvement.
Guest Experience & Volunteer Training: Playbooks and workflows that turn first-time guests into family, greeters, follow-up, next steps.
Digital Evangelism: Pathways from online curiosity to in-person community (informed by consulting for Gloo and the He Gets Us campaign).
Education & Mentoring (Dyslexia): Partnering with a nonprofit to train charter and private schools to identify, support, and mentor dyslexic learners.
Speaker Services & Leadership Workshops: Curated speakers, practical workshops, and virtual/in-person training.
Community Health Initiatives: Strategy and messaging support for A King’s Heart Foundation as we work toward a facility offering physical and mental therapy for stroke survivors.
What sets you apart from others?
Ministry-first mindset, corporate discipline. We blend heart and rigorous execution, clear metrics, accountable systems, and measurable outcomes.
Cultural fluency. As an African American woman serving Dallas and beyond, I help organizations communicate with authenticity across diverse communities.
End-to-end implementation. Strategy, systems, staffing guidance, and content—so teams aren’t left with a plan they can’t execute.
Crisis-tested adaptability. From launching a speakers bureau during shutdowns to helping churches master livestream excellence, we move fast without losing quality.
What are you most proud of brand-wise?
Consistency. We build our reputation by consistently delivering the basics flawlessly, week after week. I’m proud that pastors, principals, and nonprofit leaders tell us, “Our people feel cared for again.” When a seeker finds a church, a child with dyslexia gains confidence, or a stroke survivor says, “I have hope,” that’s the brand: excellence in service of people.
What do you want our readers to know about your brand, offerings, services, etc.?
If you lead a church, school, or nonprofit and want practical, proven help, we’re ready to partner. We customize our solutions to fit your specific context and budget, and we remain involved until the project is successful. From sharpening your message to training your team and building pathways that truly engage people, our focus is the same across every project: restore dignity, remove barriers, and create pathways to flourishing.
If we knew you growing up, how would we have described you?
I’m the oldest of three girls, and I was always business-minded. I grew up in Yakima, Washington, where both of my parents were entrepreneurs; my father ran a painting contracting company, and my mother owned a beauty salon. Watching my dad manage projects and my mom build loyal clients taught me early the difference between working for yourself and someone else, and the discipline it takes to do it well. I made excellent grades and graduated early from high school because I was eager to go to college and carried that drive into everything I do. If entrepreneurship is ingrained in my DNA, it’s because my parents exemplified excellence, ownership, and service from the very beginning.
Contact Info:
- Website: https://thehillagencyintl.com
- Facebook: https://www.facebook.com/Thehillagency
- LinkedIn: https://www.linkedin.com/in/fayehill/
- Youtube: https://www.youtube.com/@thehillagencyintl7605
