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Hidden Gems: Meet Jack Ziegler of Dallas Coin Buyers

Today we’d like to introduce you to Jack Ziegler.

Hi Jack, so excited to have you with us today. What can you tell us about your story?
We started Dallas Coin Buyers because we were tired of seeing good people get taken advantage of. Too many times, we’d watch hardworking Americans walk into a pawn shop or mail their coins to some “trusted” online buyer—only to get pennies on the dollar for collections that carried real value and family history. It wasn’t right.

We saw retirees trying to cash out their investments, families settling estates, and children selling coins passed down from parents and grandparents. These weren’t just coins—they were memories, legacies, and years of dedication. Watching people walk away with 10% of what their collection was truly worth hit a nerve. That’s when we decided to do something about it.

We built Dallas Coin Buyers to be the opposite of what we were seeing. From day one, our goal was simple: create a safe, honest place where people could sell their coins without worry or pressure. We believed that if we treated every customer the way we’d want our own family to be treated—by explaining the process, being transparent about pricing, and offering fair value—people would notice the difference.

In 2017, we opened our doors in the Dallas–Fort Worth area with that mission in mind. Word spread quickly. Folks appreciated the honesty, the clear communication, and the respect they didn’t find elsewhere. Each year since, we’ve grown—not because of flashy ads or gimmicks, but because satisfied customers keep sending their friends and family our way.

Today, we’ve become one of the most trusted rare coin buyers in the country. But the heart of what we do hasn’t changed. Every person who walks through our doors gets the same straightforward evaluation and fair offer, whether they’re selling a single silver dollar or a lifelong collection.

We never forgot why we started—to make sure hardworking Americans get the true value they deserve.

I’m sure it wasn’t obstacle-free, but would you say the journey has been fairly smooth so far?
It definitely hasn’t been a smooth road. When we started Dallas Coin Buyers, one of the biggest challenges was earning trust in an industry where so many people had already been burned. We knew honesty mattered, but convincing people of that took time. Every customer interaction was a chance to prove we were different—and that commitment built our foundation.

Then, in 2019, we faced one of our hardest moments. Our store was robbed. It was a gut punch, both financially and emotionally. We had poured everything into the business, and in one night, it felt like so much of it was taken away. But quitting wasn’t an option. We rebuilt, doubled down on security, and came back stronger.

That experience reminded us why we started in the first place—to protect people from being taken advantage of. Whether it’s in business or life, integrity is what carries you through. Looking back, the struggles—slow beginnings, competition, even the robbery—made us tougher and more committed to doing things the right way.

As you know, we’re big fans of Dallas Coin Buyers. For our readers who might not be as familiar what can you tell them about the brand?
At Dallas Coin Buyers, we specialize in purchasing gold, silver, and rare coins with honesty and transparency at the core of everything we do. Our business was built to protect people—everyday Americans who want to sell their collections without pressure, confusion, or unfair offers.

What sets us apart is our approach. We don’t rely on flashy promises or lowball tactics. Instead, we take the time to educate our customers. We explain what makes their coins valuable, how the market works, and why our offers reflect true market value. That transparency has earned us a reputation for fairness and integrity throughout Texas and beyond.

We’re most proud of the trust we’ve built. Over the years, families who sold to us have sent their friends, neighbors, and relatives our way. That word-of-mouth growth tells us we’re doing things right.

Today, Dallas Coin Buyers stands as one of the most respected names in the industry—not because we’re the biggest, but because we’ve stayed true to what matters: honesty, expertise, and genuine care for our customers. Whether someone brings in a single coin or a lifetime collection, they get the same respect and attention every time.

That’s who we are, and that’s what we want readers to know about our brand. We built this business for the people who deserve better—and that mission still guides us every day.

Can you talk to us a bit about happiness and what makes you happy?
What really makes us happy is seeing the look on someone’s face when they realize they weren’t taken advantage of. A lot of people walk in unsure, maybe even a little nervous. They’ve inherited a collection or saved coins for years, and they just want to know they’re being treated fairly. When we can give them that peace of mind, it feels good.

We love hearing people say things like, “I wish I’d found you sooner.” Those moments remind us why we started this in the first place—to give honest folks a fair deal and a place they can trust.

At the end of the day, that’s what makes us happy. Helping people feel respected and walking out knowing they got the real value they deserved.

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