Today we’d like to introduce you to Quoc Lam.
Hi Quoc, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Before I found my company, I was a structural engineer, design, building houses in Vietnam, Australia for 25 years. I came to US and work as a bridge designer and real estate investor for several years. I realized, while many of my friends are very good in what they are doing, but missed the bigger picture: a home of their own, or an investment portfolio that can help grow the asset and support their lifestyle when they retire. With that spark, I decided to involve more in real estate financial instead of just take whatever the mortgage guys told me. I realized I was ripped off; rate and fees are high than it should be. The person, instead of doing better because I am a repeat customer, he probably charged more because I didn’t shop. I believe that is not a service I deserve. I found my company and operate my business with the mind set I learned during my career, as an engineer and a mortgage professional: Focus on my work, put my customers benefit above my own. With that mindset and dream, I found FOCI LOANS LLC. Foci , is focus in Latin base and, for me also stand for, Focus On Customer ( Best) Interest.
We all face challenges, but looking back would you describe it as a relatively smooth road?
I never been a smooth road. I believe not only for me but for everyone else who want to bring their value to the market. As said, I originally started out with an engineer’s mind set. Step into real estate finance and sell business I struggle with seeing complicate issue from the consumer’s perspective. I though my explanation is simple while general consumers feel hard to understand. While I keep my core values that I want to bring to my customers such as ethic, integrity and best loan products, I have to constantly change my mindset and skill so that I can approach customers, educate them and guide them in a way acceptable for them. I failed a lot, I need to keep improving myself every day.
As you know, we’re big fans of Foci Loans LLC. For our readers who might not be as familiar what can you tell them about the brand?
It is a startup residential mortgage broker company. We provide most of the mortgage loan products that are available on the market. We proud to bring to our customers best mortgage programs for their real estate needs. From buying a dream home to investing to real estate plan, lower credit score or down payment that large bank may not want to do, we can do. We service our customers with care and mostly lower interest or fee with lower loan fees than many local retail shops will charge. As a mortgage broker, we run our shopping with multiple wholesale banks and get the customers the best mortgage deal at that time with lower rate and fees because the loan fund directly from wholesale bank, the processing fee reduced. We proud of our service, especially in small business self-employed customers because we work harder to analyze and pre-qualify them without charge more for extra work. We proudly provide 5-stars service that is reflected on Google Customer review from organic, authentic customers review. Our brand is our purpose: FOCI LOANS, Focus On Customer (Best) Interest.
Is there a quality that you most attribute to your success?
We believe Credibility is the most important value of any business, especially in financial services. Similarly, Integrity is important character of the person who provide the service. It is hard to do but I believe: Do the right things, not the easy things.
Contact Info:
- Website: https://fociloans.com
- Facebook: https://www.facebook.com/fociloans/
- Other: https://www.facebook.com/quoclamdoesquickloans/
