Today we’d like to introduce you to Eliza Stevens.
Hi Eliza, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
I started my career in trauma emergency nursing after graduating from Texas Christian University, where I earned my BSN. It was in those high-intensity environments that I learned to think quickly, communicate clearly, and lead even in chaos.
Over time, I found myself drawn to solving the bigger, systemic problems that impacted both patients and providers. That curiosity led me to pursue my MBA, where I dove into business, innovation, and leadership. From there, I transitioned into the startup world—first with a tech-forward healthcare company and eventually co-founding my own venture focused on delivering high-quality postoperative nursing care.
What drives me is a deep belief that healthcare can be both compassionate and cutting-edge. I’ve always wanted to create something that brings humanity back to healthcare while still being smart, scalable, and modern. Today, I’m grateful to be doing just that—working with a team that shares that vision and building something meaningful from the ground up.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
It definitely hasn’t been a smooth road, and honestly, I don’t think I’d want it to be. The challenges have shaped who I am and how I lead. Transitioning from bedside nursing to the business side of healthcare was a huge leap. I had to learn a new language—finance, strategy, operations—while still staying grounded in what I knew best: people and patient care. There were moments of serious self-doubt, where I questioned if I belonged in the room or at the table.
One of the hardest parts was walking away from the security and identity I had built in the hospital setting. I had to learn how to bet on myself, how to be okay with uncertainty, and how to build something from scratch—without a blueprint.
There were also moments where the vision felt bigger than the resources, and I had to get creative, scrappy, and really lean on my resilience. But looking back, every detour or delay taught me something critical—about business, leadership, and myself. The road hasn’t been smooth, but it’s been incredibly worth it.
As you know, we’re big fans of The PostOp Collective. For our readers who might not be as familiar what can you tell them about the brand?
The PostOp Collective is a luxury, concierge-style nursing service that provides high-level, bespoke postoperative care to clients recovering from surgery—whether that’s cosmetic, orthopedic, or medically necessary procedures. We specialize in bringing experienced, compassionate nurses into our clients’ homes or hotel rooms so they feel safe, cared for, and supported during one of their most vulnerable moments.
What truly sets us apart is the level of clinical expertise combined with the warmth and intentionality we bring to every detail. My business partner, Heidi, and I both come from high-acuity nursing backgrounds, and we’ve built this company with a shared belief that healing should feel safe, elevated, and personal.
We’re proud to be redefining what recovery can look like. This isn’t cookie-cutter care—it’s curated, private, and centered entirely around each client’s unique needs. Brand-wise, I’m most proud of the trust we’ve earned. Clients trust our professionalism, our discretion, and our ability to create a calm, supportive environment when they need it most.
If there’s one thing I want readers to know, it’s that recovery doesn’t have to feel clinical or chaotic. With the right support, it can be peaceful, dignified, and even beautiful. That’s the heart behind The PostOp Collective.
What sort of changes are you expecting over the next 5-10 years?
Over the next 5–10 years, I think we’re going to see a major shift in how people view recovery and what they expect from healthcare outside the hospital. More patients are prioritizing privacy, comfort, and personalized care—and they’re willing to invest in services that offer that. Postoperative care is going to become more of a premium, curated experience, especially in the elective and cosmetic space.
There’s also a growing awareness around the gaps in traditional recovery models. Patients are often discharged quickly with minimal follow-up, which can lead to complications or anxiety at home. Services like ours are stepping in to fill that gap—and I believe we’re just scratching the surface of what this space can become.
Technology will play a bigger role too—things like remote monitoring, secure communication with surgical teams, and integrated care plans will elevate the client experience even more. But at the core, the trend is clear: people want to feel cared for, not just treated. That human connection, that bedside expertise delivered in a warm, dignified way—that’s the future of recovery. And we’re proud to be helping lead that movement.
Contact Info:
- Website: https://www.postopcollective.com
- Instagram: thepostopcollective
Image Credits
Photos by Lizzie Ritter
