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Meet Cassie Jacobs of Viral Growth Marketing + Design

Today we’d like to introduce you to Cassie Jacobs.

Cassie Jacobs

Hi Cassie, thanks for joining us today. We’d love for you to start by introducing yourself. 
Well, my journey into the world of design and marketing is a bit like a family heirloom passed down through generations. My mother and aunt, both trained graphic designers, were my earliest mentors. Fresh out of high school, my aunt offered me my first design job at a local newspaper. I was 18, eager, and ready to make my mark. That experience was like my rite of passage into design, and it ignited a passion in me that’s been burning ever since. 

Fast forward a few years, and I found myself at a crossroads. I loved what I was doing, but the idea of working for someone else for the rest of my life just didn’t sit well with me. Enter Chase, my husband, and the other half of Viral Growth. He’s a born salesman with a natural ability to connect with people and a knack for back-end coding—basically, everything I’m not. We realized that our skills were like two pieces of a puzzle that fit perfectly together. So, we took a leap of faith and decided to combine our talents to create Viral Growth Marketing + Design. 

Our dynamic is a bit like a buddy cop movie but for digital marketing. Chase is the outgoing one, handling client interactions, finances, and all the technical stuff. I’m the creative force, happiest when I’m behind the scenes, immersed in design projects. This arrangement works perfectly for us – I get to focus on what I love—bringing brands to life through design—without the stress of client-facing roles while he gets to do what he does best – foster amazing partnerships with our clients. 

We both have ADHD, which might sound like a challenge, but it’s actually been a blessing in disguise. Our ever-changing interests and ability to hyperfocus have kept us agile and ahead of the curve. We’re always diving headfirst into the latest industry trends, learning everything there is to know, and then applying that knowledge in innovative ways to benefit our clients. 

So, here we are, six years into this incredible journey, still as passionate as ever about helping local businesses thrive. We don’t just offer services; we offer partnerships. When you work with Viral Growth, you’re not just a client; your part of our extended family. And that’s what makes our story so special. 

Would you say it’s been a smooth road, and if not, what are some of the biggest challenges you’ve faced along the way?
The road to where we are today has been filled with twists, turns, and a few bumps along the way. Before the pandemic even hit, we were already navigating a challenging period as my father was diagnosed with cancer. The emotional and time commitments required to care for him were significant, but we were fortunate to have an understanding client base. Our clients were incredibly supportive when we had to adjust deadlines, reinforcing why we’ve always prioritized building strong relationships in our business. 

Then came the Covid-19 pandemic, which brought its own set of challenges. The marketing sector was hit hard, and there were moments when we were on the brink of shutting down. But we adapted, re-strategized, and managed to weather the storm. 

And, of course, like any business, we’ve had our ups and downs. There are days when everything clicks, and then there are days when you wonder why you didn’t take up something a little less stressful—like lion taming or skydiving without a parachute. But those moments are rare, and in a way, they’re also necessary. They test your resolve and make you appreciate the good days even more. 

So, while it hasn’t been a smooth road, it’s been an incredibly rewarding one. Each challenge has served as a lesson, each setback an opportunity to grow—not just as business owners but as people. 

Thanks for sharing that. So, maybe next, you can tell us a bit more about your business.
At its core, Viral Growth Marketing + Design is about partnership. We’re a Fort Worth-based digital marketing agency, but what we’re really passionate about is forming genuine connections with our clients. Sure, we offer a wide array of services—from website and branding design to SEO to social media management—but what really matters to us is the relationship we build with each client. When you call, you’re not getting a random customer service rep; you’re getting Chase, my co-founder and husband. We’re in this journey together, and that’s something we take to heart. 

What makes us different? I’d say it’s our holistic approach. We’re not here to just design a pretty website or set up a Google Business Profile and call it a day. We want to understand your brand, your vision, and your audience so we can create something that truly resonates. 

If I had to pick what makes me proudest about our brand, it would be our adaptability. Life has thrown some curveballs our way—personal losses, a global pandemic—you name it. But we’ve adapted and grown, not just as a business but as people. That resilience is something we bring to every project we take on. 

We also believe in giving back to our community. We support ReInspire, a local non-profit for at-risk youth, by donating our time and skills. It’s not about the spotlight; it’s about making a meaningful impact however we can. 

So, what should you know about us? We’re not just about clicks and conversions. We’re about people—our clients, our community, and the team we’ve built here at Viral Growth. When you work with us, you’re not just another project; you’re a partner, and that’s how we approach every task, big or small. 

Alright, so before we go, can you talk to us a bit about how people can work with you, collaborate with you, or support you?
We’re thrilled when people want to connect with what we’re doing at Viral Growth. There are various avenues for working with us, collaborating, or simply showing your support. 

If you’re a business looking to up your digital game, the journey usually starts with a conversation. Reach out, and you’ll likely get to chat with Chase to explore how we can tailor our services to meet your specific needs. 

For those interested in collaborations, we’re all ears. Whether you’re another business or a freelancer with a skill set that complements ours, we’re open to discussing how we can create something impactful together. 

Community is close to our hearts, and while we’re currently focused on our ongoing partnership with ReInspire, we’re always interested in hearing about other community initiatives that align with our values. 

On the social media front, following us and engaging with our content is a wonderful way to show support. We love sharing tips, updates, and behind-the-scenes glimpses into our work. Your likes, shares, and comments help us reach a wider audience and make a bigger impact. 

And, of course, word of mouth is golden. If you’ve had a great experience working with us, spreading the word is the highest form of praise. Referrals and testimonials are incredibly valuable in our industry. 

So, whether you’re in need of a marketing revamp, interested in a creative collaboration, or just want to show some social media love, there’s a way for you to be part of the Viral Growth story. 

Contact Info:

Image Credits
Vitae Photography

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