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Meet Nhien Nguyen of Banh Mi Viet in West

Today we’d like to introduce you to Nhien Nguyen.

Banh Mi Viet was created by two brothers and their wives. They had this idea of mainstreaming Vietnamese sandwiches, but insisted on keeping its roots. Banh Mi takes its origin from the streets of Vietnam and has always been viewed by the Vietnamese community as an affordable delicious food. They insisted on keeping with the tradition and came up with a great concept where they could serve freshly made Banh Mi on the spot.

Banh mi is a Vietnamese baguette that places thoughtfully combined, savory ingredients in a crisp French wrapping: the baguette. It’s a delicious meal that’s exotic, yet satisfying as comfort food and healthy. The beauty of the Banh mi comes from the details: earthy liver pâté, crisp pickled daikon and carrots, sprigs of fresh cilantro. Choose from main ingredients such as marinated, grilled pork patties, cured Vietnamese ham, grilled flavorful chicken, tangy sardines or seasonal vegetables, to name a few.

Their Vietnamese restaurant specialty is sub sandwich. They offer the in house sandwich and meat all baked, cooked and prepped by them. In their first year, they receive the best of Vietnamese restaurant in Fort Worth by Fort Worth Magazine staff vote. They also get over 300 positive reviews on google (135), yelp (89), Facebook (92) and other media.

Banh mi is news to many Fort Worth residential. However, many of their customers are willing to try a new style of Viet Sub sandwich. You can find their words here. https://www.facebook.com/BanhMiViet01/

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
It took us over six months on construction. Start with the city permit, Fort Worth decide to upgrade their codes in 2017. In order to have our permit approved, we have to redo some our architect design to match with city codes.

However, the customer pouring to us from day one. We don’t have to do much to get our customer attention beside send out some flyers and run ad on social media.

Please tell us about Banh Mi Viet.
Banh Mi Viet’s Logo

We put the picture of the sandwich in the center and the Banh Mi Viet is surrounding it. With the English meaning of the Banh Mi Viet- Vietnamese Baguette under it.

Promotions and Advertisements
We use social media to advertise ourselves, such as Facebook, Instagram, etc. All of our food pictures are taken by us. Also, the discount usually apply on some special holidays such as Veteran Day, etc.

Demographic
There are a lot of Vietnamese live surround us, and our advantage is there is no Banh Mi (sandwich) restaurant is in the area. It’s the benefit to let Americans try the new taste of Vietnamese food in the area.

Competition
The most competitive are usually Vietnamese restaurant. In this Keller area, some of example are shown on the right. But our advantage is we the only one in this area who selling Banh Mi, so keep making good sandwich is the best way to compete.

Management Style and Work Atmosphere
In the front we have a cashier and a server who making sandwich and bubble tea. They can switch place at any time. In the kitchen would normally have from 5 to 6 people in different positions of making sides and more complicate foods.

Type of Employee
We hiring students, usually college students because they would have more work time than school time. And bilingual is a plus, especially Vietnamese. A lot of customers are Vietnamese who do not speak English so knowing Vietnamese is a beneficial for us.

Uniforms
Our uniforms will have our logo also the motto “A healthy food for a wealthy mood!”

Loyalty program
We have an advertisement that you get 15% off if you check in on Facebook or Instagram. Also, a program that we collect your phone number, every time you buy our sandwich and drink will collect stars. When you get 10 stars then you can have free drink or free sandwich or spring rolls, 2o stars you will get free sandwich combo, rice bowl or vermicelli.

Most we proud of a company to provide fresh and healthy foods. All the veggie pickup by us from the store. We prep and cook by the order. All our teas are using real tea leaf and our smoothies are using real fruit.

These make us stand out from the other restaurant around us.

If you had to go back in time and start over, would you have done anything differently?
If we start over we can save a lot of time and money at startup cost. Some of construction we have to do twice or to the third times to make it works. This is a lesson to learn. We know how cook but this is our first restaurant business. We have to learn to compliance and setup the restaurant. We are still learning and working on expand our restaurant area, and we know what to do better this time.

Pricing:

  • Sandwich: $3.95-$4.50
  • Milk Tea: $3.25
  • Smoothie: $3.95
  • Rice Bowl: $7.25-$7.95
  • Vermicelli $6.95 – $7.95
  • Sides: $2.25-$5.00
  • Summer Rolls 3.75 – 4.25

Contact Info:


Image Credit:
Khoa Bui Photographer

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