Today we’d like to introduce you to Rohan K. Shrestha.
Rohan, please share your story with us. How did you get to where you are today?
I came to the United States in 2008 as a student for my college degree. I did not know who I wanted to be or where I wanted to go. I didn’t know my purpose in life. As an international student, my life was very difficult. I was working multiple jobs in order to pay for tuition and bills as I was taking full-term classes. As a few years go by, I married my beautiful wife and became a young father of a beautiful baby girl.
Life was good but very challenging at the same time. Therefore, I needed to figure out how to provide for my family. I dropped out of college and started my entrepreneur journey opening a boutique. I was selling clothes door to door and it helped me develop my communication skills with customers. I learned how to study my customers on a deeper level. Since my clothing line was a traditional shop, it was only doing well during peak seasons. I wanted to grow and do better but I was completely lost and didn’t know what would be my next move in business. Finally, when I saw that the technology market is thriving and social media is influencing the world. I knew this was the field I wanted to be in. It was the right market timing to take a chance and learn about the tech industry. There were no iPhone repair shops in my area at that time, the iPhone was just getting popular and I saw people buying and selling phones every day. I realized there were not a lot of technicians repairing cell phones. I decided to learn how to fix phones and then I started my own business, Smart Techs.
In October of 2019, Smart Techs app was launched in Dallas TX, where our app allowed users to request a technician to come to their home, workplace(s), and/or wherever they are and help them resolve their repair and installation needs. Users are also able to rate their tech experience and use the Smart Deals marketplace to buy and sell electronic devices and other household goods in the app. Users can chat with our techs to analyze the issues to save time and money by avoiding unnecessary trips. Our goal with Smart Techs is to give people a way to eliminate the frustration of dealing with all the different layers of getting a tech issue resolved.
The vision I have for my business is to take my business to the next level. Not just to make money and open multiple locations, but to go nationwide and global as a leader in technology. After all, I know that there is a need for a centralized platform that brings all service technicians together under one umbrella. And all of this is because of the years of vision, research and partnership with Jay Huffman and his company, Integral App Studio, from California.
Currently, we have services in the DFW metroplex with 100 plus 5 stars reviews from our customers. To grow our business nationwide, we got an opportunity to join the NewChip Pre-seed accelerator program, where they help founders with all of the tools and skills necessary to build, scale, and fund their startups. Our goal is to expand our on-demand platform by marketing our app and hiring certified technicians in multiple markets and cities across the US. I believe this is just the start of my journey and there is a lot of work to be done. I am very thankful for my Dad, Mom, Wife and two beautiful girls for believing in me. Without their love & support, I could never make it on this journey thus far.
We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
My initial repairs were from a car my Mom purchased for me. I saved $350 to register my business in Dallas and I also bought some tools and phone parts. Slowly as time went by, I started to love my business. I felt I was helping and making an impact on people’s lives in a positive way while making money at the same time but my vision was to have to take my business to the next level. Not just to make money and open multiple locations, but to go nationwide and global as a leader in technology.
We’d love to hear more about your business.
Smart Techs has created an all-in-one mobile centralized application platform where all service technicians in every tech-related industry come together to offer solutions to multi-industry problems under one platform.
We are specialized in mobile repair and installation industries such as cell phone repair, garage repair, TV mounting, camera installation and smart home repairs and installations. I am proud of my company because we are able to provide jobs, give back to the community and solve industry problems. And that’s what sets us apart from others.
What were you like growing up?
I was a kid that had a hard time concentrating and one of the troubled kids.
Contact Info:
- Address: 259 E Grauwyler Rd #180, Irving, TX 75061
- Website: getsmarttechs.com
- Phone: (561) 777- 3173
- Email: rohan@getsmarttechs.com
Ajit Lama International HR
Ram Kumar Shrestha Board of advisory
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