Today we’d like to introduce you to Walker Drewett.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
We started NuWash in August 2016 before our senior year at UT Austin with a vision of making the car wash experience better and more convenient for everyone. With that vision in mind, we set up an office in our living room, turned our kitchen pantry into a car wash storage room, and got to work.
Being that we were still students and had no other option but to bootstrap the business to the viability, we decided that it only made sense to do every aspect of the business, including washing cars. We began approaching apartment buildings and offered our mobile car washing services to their residents as an amenity — we quickly picked up traction and had multiple apartment communities asking for our services. Focusing on apartment communities, in the beginning, worked well for us because it allowed us to focus on building the business during the day (while also going to class), and then, we’d go wash the cars ourselves at night. Our founding team continued to wash cars ourselves overnight for the first ten months of business and 3,500 cars.
After many late nights of washing cars, we felt that it was time to remove ourselves from the on the ground operations and build out our network of independent contractors. Soon thereafter, we launched our services in Dallas in June 2017.
Today, NuWash is offering mobile car washing services throughout Austin and Dallas, Texas.
Customers can now book, manage and pay for their car washing and detail services straight from our mobile app or website. Services are available 24/7 at their office, apartment, or home. On the day of a customer’s wash, one of our professionally trained NuWash Technician partners will arrive fully equipped to wash and detail their car right where it’s parked.
Has it been a smooth road?
Certainly not! But what startup is? At NuWash we face obstacles every day that challenge us to adjust on the fly, move quickly, and continue to build a better experience for our customers and technician partners.
The struggles and speed bumps are what keeps us hungry and working hard towards our vision of providing the best car wash experience for everyone.
To name a few of the many struggles we’ve faced:
– Washing cars every single night between 8 pm – 3 am while still managing college and all of the other business responsibilities.
– Building out our team of technician partners and instilling trust into them that they’ll continue to provide a great experience for customers.
– Managing customer experience when a service is not delivered to the customer’s expectations.
– Building a technology system that can handle all of the needs of our customers and technician partners.
– Learning how to effectively build our customer base.
– Learning how to manage a high growth rate and ensure operations continue to run smoothly.
So let’s switch gears a bit and go into the NuWash Mobile Car Wash story. Tell us more about the business.
NuWash makes it simple to never drive a dirty car again. We specialize in on-site mobile car washing and detailing, Customers can schedule a wash or detail at their office, home or apartment, allowing them to go about their normal life while also enjoying the benefits of a shiny, clean car.
While mobile car washing isn’t anything new, our business utilizes both water-saving wash options and sports a layer of technology that’s pretty new to the industry. A traditional drive-thru car wash needs upwards of 40 gallons of water per wash, while our rinseless car wash solution needs less than a gallon to keep your car spotless. Since our rinseless technology eliminates the need to drive to a traditional car wash, we’ve been able to successfully divert car owners away from using brick and mortar locations — effectively saving over 500,000 gallons of water in the process. Additionally, we’ve developed a web and mobile app that allows our customers to book, manage and pay for car wash services on-the-go, which allows for a frictionless experience from scheduling to driving away in a clean car.
We set ourselves apart from the pack by delivering a top-rated car wash service that doesn’t get in the way of your schedule, Additionally, our customers get to enjoy:
– A unique “green” wash technique that doesn’t over-utilize our water resources.
– A simple, intuitive wash management platform.
– Top-notch customer support before, during and after service.
– Wide-open business hours (Schedule a wash anytime between 8am-3am).
– The ability to work, live or play while their car is cleaned inside and out.
How do you think the industry will change over the next decade?
Environmental changes and stricter laws around using water resources are probably the biggest issues that car wash businesses will face in the next 5-10 years. The industry has already begun to see a shift towards more eco-friendly solutions that try to reduce the amount of water used per wash by recycling and reusing as much water as possible, and it’s only going to continue. Droughts are also something that has definitely impacted the nation over the last decade (especially here in Texas), and they’re not going away anytime soon.
Pricing:
- Current packages start at $24 for a basic exterior wash and go up to $135 for a full-service detail
Contact Info:
- Address: 902 N Riverfront Blvd
Dallas, TX 75207 - Website: https://nuwashcarwash.com/city/dallas-tx-car-wash
- Phone: 2144304078
- Email: hello@nuwashcarwash.com
- Instagram: https://instagram.com/nuwashcarwash
- Facebook: https://facebook.com/nuwashcarwash
- Yelp: https://www.yelp.com/biz/nuwash-mobile-car-wash-dallas-2
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