

Today we’d like to introduce you to Benjamin Ham.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
Yes Doors is family owned and operated with 25+ years’ experience servicing garage doors in Dallas and surrounding areas. I started as a helper at a large commercial overhead door company while attending high school. Working on big industrial overhead doors and openers while training with some of the best garage door service men in the industry. Working my way up, finally got the opportunity to run my own truck. Being a lead residential technician for over two decades provided me with the experience and knowledge to create my own company, providing honest and fair business. Currently Yes Doors has over 900 A+ ratings online.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
My journey in the garage door industry began when I was 15. Worked for a large commercial industry service company for seven years. My level of responsibility increased over time but the pay rate did not seem to reflect these changes. When my wife was pregnant with our first child I felt like it was time to request a higher pay rate. Was told by my boss it’s not my fault your wife is pregnant so why do I have to pay you more. I walked out the door that day and began to subcontract for a residential garage door service company. After four years, I was laid off they told me I was such a good technician they were not worried about me being able to find work fast. They were correct, the next day I had another job for a well-known garage door company in the Dallas area. After 10 years with that company they had a management change and split the Technicians up into two teams. The Technician that were willing to upsell on the most jobs were on one team and the other team that I was put on was the backup team to fix jobs that the other team was unable to resolve. About a year of that, I had enough and Yes Doors was formed. We started with nothing and worked hard to make Yes Doors successful. Four years later another company came along they had a name similar to ours and they were not treating their customers well and overcharging. As a result, some consumers believe we are that company. We contemplated a name change for a brief moment but at the end of the day we had to trust that our reputation would overcome this and the company would continue to grow in spite of it all. It was a hard year, but we are still surviving.
Yes Doors – what should we know? What do you guys do best? What sets you apart from the competition?
Yes Doors is a garage door service repair and installation company servicing all of Dallas, Collin and Rockwall County. We are a family owned and operated business with low overhead which allows us to offer savings to the consumers. Our focus is on providing quality service to help retain loyal customers.
What is “success” or “successful” for you?
Happy, satisfied customers and proving results you can see.
Contact Info:
- Website: Www.garagedoorinstallationgarland.com
- Phone: 214-440-2771
- Email: yesdoors@yahoo.com
Getting in touch: VoyageDallas is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.