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Meet Jay Hamilton of Presage Solutions in Fort Worth

Today we’d like to introduce you to Jay Hamilton.

Jay is an incredibly well rounded Dallas-based entrepeneur. He is a seventeen-year military veteran (served with the United States Marine Corps and United States Air Force) and a licensed private pilot with multi-engine and instrument ratings. He is also a local Mayor!

Subsequent to his military experience and prior to founding his two current companies, Jay served in various IT roles ranging from programmer analyst and network engineer to Director of Information Technology for Celltech Pharmaceuticals. Jay is an expert in Managed Services within the Pharma and Biotech spaces. But, he always knew he was an entrepreneur at heart.

Today, Jay is Founder & CEO Presage Solutions, Inc., a Fort Worth, TX-based managed services firm specializing in IT support for healthcare and life science companies founded in 2000. Presage guides small and medium sized businesses through the growth process with the latest cloud-based IT solutions. Presage offers network-based services and application development and integrations, with a proven production method which joins people, process and technology to meet the high expectations of enterprise customers.

At Presage, Jay oversees the design, implementation and IT technology solutions that align client business processes and budget requirements so that they benefit from the highest level of professional services in the areas of security, network engineering, project management and managed services. Key industries that Presage Solutions serve include: long term care, rehab hospitals, life sciences, manufacturing, equipment and distribution.

Beyond pharmaceuticals, Hamilton and Presage Solutions have extensive experience in navigating the healthcare market, especially for long-term care. The team understands which technologies best help in meeting HIPPA, PII, QAPI, and other healthcare market requirements – and how to implement them for maximum efficiency. Small companies lacking the staff resources to stay abreast of data mandates may be more profitable in the long-term by bringing in high-expertise managed service help.

Jay is also the Founder & CEO of Fort Worth, TX-based FoQIS, LLC, a Software-as-a-Service (SaaS) firm that offers nursing facility operators a user friendly, cost-efficient tool to address all of the new Long-Term Care (LTC) survey procedures and methods so as to avoid penalties, assure compliance and establish a documented remediation trail for audit solutions. Jay is also CEO OF Presage Solutions, a Fort Worth, TX-based IT Managed Service Provider (MSP) aimed at providing managed IT services for small and medium size business. Jay is a serial entrepreneur with over thirty years’ experience in the Information Technology and Healthcare spaces.

At FoQIS, Jay leads day to day operations and product development for FoQIS QAPI Management Solution (QMS). FoQIS QMS guides nursing home operators through the regulatory requirement to develop and implement Quality Assurance Performance Improvement (QAPI) plan.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Businesses start with a few computers and the barest infrastructure. They add technology in patchwork fashion when needs demand it but rarely is there an IT plan. By the time, that five-person firm reaches 25 seats, bottlenecks manifest across file sharing, server resources, communications and much more. Most small businesses lack the in-house IT expertise to remedy these issues – often with dire results unless corrective help arrives.

Deep experience in life sciences often gives Presage a valuable edge over competing IT services firms. For example, Hamilton has extensive knowledge of industry-specific regulations such as 21 CFR Part 11, which pertains to good manufacturing practices (GLP), Good Laboratory Practices (GLP) and encompasses the validation of IT systems related to product manufacturing, distribution, quality control and quality assurance. An error in such areas has the potential negative outcome in the face of a recall or similar event. Presage’s life sciences expertise will help implement appropriate policies, procedures and processes coupled with the technology solutions to help avoid these negative outcomes.

The primary challenge Jay faces today is raising awareness about the benefits of outsourced IT for small and medium sized Texas businesses. Presage functions truly as an extension of each team for which it works. The benefits in terms of cost effectiveness and improving efficiencies for small and medium sized businesses are incredible.

Here are some testimonials:
“We launched our biotech startup company a few years ago and were able to bring incredible innovation and technology to market quite quickly. We have a rock star team but are small and nimble, so we wanted to be strategic with how we chose to build out our IT department,” says Melanie Morris, marketing manager for Fort Worth, TX-based EOSERA. “We managed all of our IT services in-house for as long as we could, before realizing we needed a dedicated team of experts to help us better organize our business from a technology standpoint, and better prepare us for rapid growth and expansion. Presage Solutions has become an extension of our team and we couldn’t be happier. Presage helped us move to a more sophisticated system for communications and shared calendars, as well as helped build a more robust (and cloud-based) file sharing system. Presage is positioned well to grow with our company and continue helping us prepare for the future.”

Al Guillem and ZS Pharma have been working with Presage for over a decade. Guillem brought Hamilton and Presage Solutions in to set up in some areas and enhance in others ZS Pharma’s IT infrastructure and operations. That move, combined with a promising drug for removing excess potassium from the bloodstream, enabled the growth necessary to attract more equity investment and provide with an infrastructure that could support scaling up the company.

“There’s an entire infrastructure that needs to operate smoothly around biotech operations, technical and commercial,” said Al Guillem, former president of ZS Pharma. “Everything from accounting to marketing – and that infrastructure is supported by IT systems. Without Presage Solutions, especially when we were small, I don’t know that ZS Pharma could have scaled up as well or as fast as it did. Other service providers might know the IT technology but Jay [Hamilton] and Presage knew how to apply and manage that IT technology within our environment. Even as ZS Pharma sprouted an in-house IT department, Presage stayed on to help evolve the new group. Ultimately, AstraZeneca bought ZS Pharma for $2.7 billion and Presage continues to provide service to the growing giant.

Alright – so let’s talk business. Tell us about Presage Solutions, Inc. – what should we know?
Presage Solutions, Inc. is a Fort Worth, TX-based managed services firm specializing in IT support for healthcare and life science companies. Presage guides small and medium sized business through the growth process with the latest cloud-based IT solutions. Presage offers network-based services and application development and integrations, with a proven production method which joins people, process and technology to meet the high expectations of enterprise customers. For more information, visit http://www.presagesolutions.com/.

Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
Al Guillem and ZS Pharma were one of Presage Solutions` first clients. Guillem brought Hamilton and Presage Solutions in to revamp ZS Pharma’s IT infrastructure and operations. That move, combined with a promising drug for removing excess potassium from the bloodstream, enabled the growth necessary to attract more equity investment.

Even as ZS Pharma sprouted an in-house IT department, Presage stayed on to help evolve the new group. Ultimately, AstraZeneca bought ZS Pharma for $2.7 billion and Presage continues to provide service to the growing giant.

Colleen (Casey) Hamilton is a huge supporter of Jay’s entrepreneurial spirit. As CFO of a major nursing home operation, Colleen helps jay with guidance for FOQIS as well as for Presage, which services numerous healthcare companies.

Contact Info:


Image Credit:

Jay Hamilton

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